Store Policy

- Return Policy

Firstly, we are pleased to have your support!

As every piece of Euca Nectar‘s product and calligraphy works are customize and specifically made for you, and we hope our customers would appreciate how unique that every letters and strokes are like us. All sales are non-refundable or non-returnable. We would do our very best to ensure adequate exchange of ideas and confirmation is done during the creation process with our customers. 

Unless you received the wrong or defective product, we sincerely apologize for the inconvenient cause and please notify us within 7 days of purchase, we will do our best to ship a brand new product for you. To ensure the parcel is eligible for return, the product must remain its original packing with product unused.

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- Term of Service

Every service and product (physical and digital) are originally selected and created by Euca Nectar with our heart and soul. Should any dispute arises, Euca Nectar would make the final decision.

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- Privacy Policy

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Euca Nectar places high importance on users' privacy, the following privacy policy describes how our company collects, handles, store, shares and protect personal data.